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Privacy Policy

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Your trust forms the bedrock of every interaction you have with Limo Serve Inc. In an era where protecting personal data is paramount, we are committed to transparency and accountability. Discover how we make your privacy a priority at every stage of your experience with us.

Privacy Policy for Limo Serve Inc.

Every detail, from the moment you share your itinerary or preferences, is protected by protocols designed to give you peace of mind. Our dedication extends beyond compliance—it’s about cultivating genuine assurance that your data is handled with integrity. We believe that privacy is not a privilege, but a right you should expect as naturally as the comfort of our vehicles or the professionalism of our chauffeurs.

Safeguarding Your Information and Trust

Introduction

At Limo Serve Inc. (“Company,” “we,” “us,” or “our”), your privacy is a cornerstone of our commitment to delivering luxury transportation services.

Limo Serve Inc.: Driving Trust and Privacy Forward

Where Luxury Meets Security

Limo Serve Inc. is more than a transportation provider—it is a promise of safety, discretion, and client-centric excellence. From the instant you reach out to us for a booking, your trust becomes our greatest responsibility. We recognize that every journey with us involves more than moving from point A to point B; it involves the careful stewardship of your personal information at every step.

Our privacy pledge is not simply a collection of policies, but a living principle reflected in our daily operations. We employ robust, industry-standard safeguards to ensure your data is protected—whether you’re reserving a limousine for a special occasion, browsing our website for services, or communicating with our dedicated team members.

At Limo Serve Inc., every member of our staff is trained to treat your information with the highest respect and sensitivity. We’re vigilant about data security, continually reviewing and updating our practices to stay ahead of evolving standards. Transparency is central to our approach: our Privacy Policy details, in clear language, the ways your information is collected, used, and secured, so you can make informed choices and travel with confidence.

Ultimately, our commitment to your privacy is woven into the very fabric of the luxury experience we offer. With Limo Serve Inc., you can relax and enjoy the journey, knowing your comfort and security are always in the driver’s seat.

We recognize the profound responsibility that accompanies the collection, use, and protection of our customers’ personal information.

Limo Serve Inc.: Your Privacy, Our Commitment

Protecting Your Personal Information Every Step of the Way

At Limo Serve Inc., we see trust as the foundation of our relationship with you. Your privacy isn’t just a policy—it’s a principle that guides everything we do. In today’s world, where safeguarding personal data is essential, we promise to be transparent and responsible whenever we handle your information.

From the moment you book a ride, visit our website, or reach out to our team, we ensure your details are protected by robust privacy standards. Our Privacy Policy clearly explains how we collect, use, store, and secure your data, including your name, contact details, payment information, and identification when required. Every piece of information is handled with care and respect.

We invite you to learn more about our Privacy Policy and discover the ways we work to keep your information confidential, giving you peace of mind throughout your journey with Limo Serve Inc.

This Privacy Policy is designed to explain how we gather, use, store, and safeguard your data when you interact with us—whether by booking rides, browsing our website, or engaging with our customer service representatives.

Scope of Privacy Policy

This Privacy Policy applies to all personal information collected from customers, prospective clients, website visitors, and business partners.

Limo Serve Inc.: Safeguarding Your Privacy with Excellence

Where Trust and Discretion Drive Every Journey

At Limo Serve Inc., we understand that privacy is at the heart of true luxury. When you partner with us, you’re entrusting us with not only your travel plans but also your personal information—and we honor that trust at every step.

From your initial booking to each interaction with our team, your data is protected by advanced security measures and a genuine commitment to confidentiality. We gather only the essential details—your name, contact information, payment data, and, when necessary, government ID—to tailor our services and ensure seamless experiences. Every piece of information is treated with meticulous care and respect.

Our Privacy Policy is our promise: we’re transparent about what we collect and how we use it, and we’re steadfast in protecting your data. We regularly update our practices, striving to ensure your privacy is never compromised.

With Limo Serve Inc., you receive more than high-end transportation; you gain peace of mind, knowing your information is protected by professionals who value your trust. Enjoy your journey, confident that your privacy and comfort remain our highest priorities.

It covers data collected via our website, mobile applications, telephone, email, social media, and in-person communications.

Information We Collect

Personal Identification Data

  • Name: To identify and address you appropriately.
  • Contact Information: Including telephone number, mailing address, and email address.
  • Payment Details: Credit card numbers, billing addresses, and other payment information required to process bookings and payments securely.
  • Government-Issued Identification: When mandated or requested for the purposes of age verification, legal compliance, or security screening.

Ride Information

  • Pick-up and Drop-off Locations: Addresses and times for service coordination.
  • Trip Details: Date, time, vehicle requested, route, special preferences.
  • Passenger Lists: Names and contact information of all travelers, if required by law or requested by the client.

Communications and Interactions

  • Records of correspondence: Email, chat, and phone call transcripts between you and our representatives.
  • Feedback: Responses to surveys, reviews, or customer satisfaction questionnaires.
  • Customer Support Requests: Inquiries, complaints, and service modifications.

Technical Data

  • Device Information: IP address, browser type, operating system, and device identifiers when accessing our website or app.
  • Usage Data: Pages visited, time spent on site, clicks, and navigation paths.
  • Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies to enhance your experience and analyze site performance.

How We Use Your Information

  • Service Delivery: To provide, manage, and improve limousine services, including processing reservations, coordinating rides, and communicating with customers.
  • Payment Processing: To accept and manage payments, issue refunds, and mitigate fraud.
  • Customer Support: To resolve issues, address inquiries, and provide tailored assistance.
  • Marketing and Communications: To send promotional offers, newsletters, and updates about new services or special events (with your consent).
  • Legal Compliance: To comply with applicable laws, regulations, and lawful requests from authorities.
  • Security Enhancement: To monitor activity, detect and prevent fraud, ensure the safety of passengers and chauffeurs, and maintain the integrity of our systems.
  • Business Development: To evaluate customer trends, improve service offerings, and develop new products.

Sharing of Information

Third-Party Service Providers

We may share your personal information with trusted third-party vendors to facilitate payment processing, IT support, marketing, or operational logistics. These partners are contractually obligated to protect your privacy and use the data only for specified purposes.

Legal and Regulatory Disclosure

Your information may be disclosed to government agencies, regulatory authorities, or law enforcement as required by law or in response to a valid legal process.

Corporate Transactions

In the event of a merger, acquisition, reorganization, or asset sale, your information may be transferred as part of the transaction. In such cases, you will be notified of any changes to the Privacy Policy or ownership of your data.

With Your Consent

We may share information with other parties if you instruct us to do so, or if you give your explicit consent for such sharing.

Data Protection and Security

We employ industry-standard technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted communications, secure servers, access controls, and regular security audits.

While we strive to protect your information, please note that no method of electronic transmission or storage is completely secure. We encourage users to take steps to protect their own information, such as choosing unique passwords and keeping login credentials confidential.

Retention of Information

We retain personal data only as long as necessary for the fulfillment of the purposes outlined in this policy, compliance with legal obligations, and resolution of disputes. Once your information is no longer needed, it is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: To request a copy of your personal information held by us.
  • Correction: To request corrections or updates to inaccurate or incomplete data.
  • Deletion: To request the removal of your data, subject to legal and contractual retention requirements.
  • Restriction: To limit the processing of your information under certain circumstances.
  • Objection: To object to the use of your data for direct marketing or other purposes.
  • Data Portability: To request the transfer of your data to another service provider.
  • Withdrawal of Consent: Where consent is required, you may withdraw your consent at any time.

To exercise your rights, please contact our Privacy Officer using the information provided below.

Children’s Privacy

Our services are not directed toward children under the age of 16. We do not knowingly collect personal information from minors. If you believe your child has provided us with personal information, please contact us so we can promptly remove the data.

International Transfers

As a limousine company with potentially global operations, your information may be transferred to and processed in countries outside your jurisdiction. We ensure all transfers comply with applicable data protection laws and safeguard your information through contractual agreements and approved mechanisms.

Cookies and Tracking Technologies

Our website and applications use cookies and similar technologies to personalize your experience, analyze usage patterns, and deliver targeted content. You can manage your cookie preferences through your browser settings at any time.

Links to Third-Party Websites

Our digital properties may contain links to external websites that are not operated or controlled by Limo Serve Inc.

We encourage you to be mindful when navigating to third-party sites, as their privacy practices may differ from ours; we recommend reviewing their respective policies to understand how your information may be collected and used. While we strive to partner with reputable organizations, we are not responsible for the content or privacy measures of external platforms, and your interactions there are governed by the terms and policies set by those sites. By staying attentive to the scope of our services and the potential reach of your data, you can make informed choices about your online experience and reinforce your privacy preferences.

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be posted on our website or communicated to you directly when required by law. Please review this policy periodically to stay informed about how your information is protected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to:

You may contact our Privacy Officer using the details provided below. We are committed to addressing your inquiries promptly and transparently, and to working with you to resolve any concerns about the handling of your information. Whether you wish to access, correct, or delete your data—or simply require clarification on any aspect of our privacy practices—our dedicated team is here to assist you.

  • Mail: Limo Serve Inc. 2011 W. Montrose Ave. Chicago, IL. 60618
  • Phone: (773) 531-4553

As we strive to safeguard your data and respect your privacy, our policies and practices are continually refined to reflect evolving standards and regulatory requirements. We treat every inquiry with care and diligence, valuing transparency and open communication throughout our relationship with you. By remaining attentive to both legal obligations and your expectations, we reinforce our commitment to responsible stewardship of your personal information while delivering the seamless service you deserve.

Conclusion

Limo Serve Inc. places your privacy and trust at the center of everything we do. Our ongoing commitment is to regularly update our privacy practices so they meet evolving regulations and reflect our dedication to safeguarding your information. The Privacy Officer and the entire Limo Serve Inc. team are always available to address your questions, concerns, or any requests regarding your personal data. By choosing Limo Serve Inc., you select a company that champions transparency, responsible management of your information, and an unwavering standard of excellence in luxury transportation—because your trust drives Limo Serve Inc. forward.

At Limo Serve Inc., we believe that your journey should be defined by peace of mind and respect for your privacy at every stage. Our dedication goes beyond rigorous data protection—we focus on delivering tailored service that anticipates your needs and ensures your comfort from start to finish. When you choose to travel with us, you join a community built on trust, discretion, and an unwavering commitment to providing experiences that surpass expectations.

Your trust is our most valuable asset. Limo Serve Inc. is devoted to upholding the highest standards of privacy and security across every aspect of our service. By using our services, you consent to the terms described in this Privacy Policy.

We understand that in today’s world, safeguarding your information is essential to maintaining a relationship built on confidence and mutual respect. That’s why every member of our team is trained in privacy best practices and equipped to address your unique preferences, whether you are a longtime client or new to our services. Our systems are regularly tested and updated to uphold the highest standards of data protection, ensuring that your personal details remain confidential and secure throughout every interaction.

We also recognize that your needs may evolve over time. To ensure we continue to provide the best possible experience, we invite you to share your preferences, concerns, or special requirements with us at any stage. By fostering an environment of collaboration and transparency, we empower you to take an active role in shaping your journey with Limo Serve Inc.—from the first booking to your arrival at your destination.

We invite you to reach out with any feedback or suggestions, as your insights help us refine our approach and enhance our offerings. In an industry where standards continually rise, we pride ourselves on remaining at the forefront of privacy, comfort, and excellence. Every interaction is an opportunity to strengthen our bond of trust and exceed your expectations.

Your satisfaction and trust are our highest priorities, inspiring every facet of our service from secure data practices to attentive client care. We believe that luxury is not only found in the comfort of our vehicles, but also in the assurance that your privacy is protected and your needs anticipated. As we continue to evolve and refine our approach, we welcome your feedback—each comment and suggestion helps us enhance your experience and refine our commitment to excellence. At Limo Serve Inc., our promise is not just to transport you, but to ensure that each moment of your journey is safeguarded by integrity and defined by thoughtful service.

Thank you for choosing Limo Serve Inc. We are honored to be your preferred luxury transportation provider.

We remain devoted to innovation not only in our fleet and amenities, but also in the ways we engage with you—embracing emerging technologies, enhanced communications, and proactive service enhancements designed to make every interaction effortless and reassuring. Whether arranging bespoke travel solutions or responding swiftly to your requests, our team operates with unwavering discretion and precision, ensuring your experience is as seamless as it is memorable. At Limo Serve Inc., we are driven by the belief that true luxury is rooted in trust, adaptability, and a relentless pursuit of excellence, making each journey not merely a passage, but a partnership built on respect and understanding.